Warranty

Wonder Jewelers includes two types of warranties with every purchase: a lifetime warranty and a manufacturer’s warranty. These will cover basic repairs (normal wear & tear) for life and resizing/stone tightening for 6 months.

We also offer two other renewable warranties that extend covereage to include repairs like stone resetting, missing stones, prong repair and more. Eternity bands are separate because of the complex nature of the stone setting.

The following tables summarize our offerings:

  LIFETIME
WARRANTY
MANUFACTURER’S
WARRANTY
BASIC
WARRANTY
EXTENDED
WARRANTY
PRICING FREE! FREE! $100 $175
HOW LONG IS COVERAGE? LIFETIME 6 MONTHS 2 YEARS 2 YEARS
WHAT EXACTLY IS COVERED
LIFETIME
WARRANTY
MANUFACTURER'S
WARRANTY
BASIC
WARRANTY
EXTENDED
WARRANTY
BASIC REPAIRS FROM
NORMAL WEAR & TEAR*
RING RESIZING &
STONE TIGHTENING
×
DAMAGE × ×
ETERNITY BAND RESIZES,
DAMAGE & TIGHTENING
× × ×
THEFT, MYSTERIOUS DISAP-
PEARANCE & LOSS (OFFERED
WITH LAVELIER
)
× × × ×

* BASIC REPAIRS INCLUDE: CLEANING, STONE TIGHTENING, RE-TIPPING PRONGS, RHODIUM PLATING & REPLACING DAMAGED EARRING BACKS

Lifetime Warranty

Wonder Jewelers offers a Lifetime Service Program which guarantees any necessary repairs for your fine jewelry purchase under “normal conditions” for the lifetime of your jewelry.

The Lifetime Jewelry Protection Plan covers all jewelry bought at WonderJewelers.com, excluding watches and bands. The plan does not cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear. These are covered by a third party insurance company.

The Lifetime service program included with every purchase is free of charge. All you pay is a small shipping fee to ship your jewelry to and from our shop.

Extended Warranty Service Plan:

When a person wears a ring that has the stone mounted in a prong setting, they will bump it, scrape it, nick it and snag it, throughout its normal life. Through these actions, the prong tips become thinner and gold hardens to some extent. As the metal work hardens, it will become more "springy" or have a great amount of rebound which will lift the prong tip off the stone. The stone becomes loose which further aggravates things. The stone will move in the seat which helps abrade the metal away. It will vibrate which will help to hasten work hardening. The side to side movement helps lift the prong tips from its surface. That works to make the stone looser.

That's where our Extended Service Plan (ESP) comes in. Let's say you need to have your ring sized. Or you need to have the prongs tightened (you don't want to lose your stone!). When you purchase our Extended Service Plan, we will make any covered repairs needed, up to the amount of the purchase price, at no additional charge.

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